Refund Policy
Effective Date: October 16, 2026
Refund and cancellation policy for DisplayDuo subscriptions.
1. Try Before You Buy
Every Mac gets a 7-day free trial with no credit card required so you can verify compatibility, display quality, and USB/Wi-Fi performance with your Mac and Android device before purchasing a subscription.
2. 14-Day Refund Policy
If you are not satisfied with your purchase for any reason, you may request a full refund within 14 days of your initial purchase or renewal transaction date, in accordance with Paddle's buyer terms and applicable consumer protection laws.
Once a refund is issued, your subscription access ends immediately and your registered Mac activations for that subscription are deactivated.
3. Subscription Cancellation
You may cancel your recurring subscription at any time so that it will not renew for the next billing cycle:
- Click the "Manage Subscription" link in the receipt email sent by Paddle, or
- Send a cancellation request to [email protected] from the email address used at checkout.
4. Access After Cancellation
When you cancel a subscription without requesting an immediate refund, your subscription remains active until the end of your current paid billing period, and you will not be charged again.
5. How to Request a Refund
To request a refund within 14 days of payment, email [email protected] with the email address used at checkout (or your Paddle order/receipt number), or use the buyer support link in your Paddle receipt email.